Join Toys R Us and Babies R Us South Africa: Store Manager Opportunity in Middelburg
Position: Store Manager
Location: Multiple Locations (South Africa, Namibia, Botswana, Zambia)
Employment Type: Full Time
Job Description:
Welcome to the captivating world of Toys R Us and Babies R Us, where imagination knows no bounds! As internationally renowned brands, Toys R Us and Babies R Us pride themselves on being the “World’s Greatest Toy Stores,” with over 50 physical locations across South Africa, Namibia, Botswana, and Zambia, along with a brand-new online store. Committed to offering an unparalleled range and experience to customers of all ages, accompanied by unbeatable value, we are seeking dynamic and passionate individuals dedicated to ensuring exceptional customer satisfaction and outstanding store performance to join our team as Store Managers!
Responsibilities:
– Drive store sales targets and deliver exceptional customer service while effectively planning, organizing, and controlling all retail store operations in line with company standards and procedures.
– Achieve growth and sales targets by effectively managing, mentoring, and leading staff.
– Collaborate with sales merchandisers, representatives, and regional managers to evaluate sales strategies and results.
– Implement outstanding customer service practices to create a WOW experience for customers.
– Attend to the unique shopping needs of each customer and prioritize customer satisfaction.
– Develop, motivate, and inspire teams in an enthusiastic manner.
– Recruit, coach, counsel, and discipline employees as needed, and oversee job results.
– Authorize all work schedules, including work, break, and leave schedules.
– Provide continuous training and development for staff.
– Manage daily store operations to maximize sales turnover while managing expenses and stock effectively.
– Minimize controllable expenses and costs and protect company assets.
– Execute physical plans/actions to achieve desired sales results and manage stock effectively.
– Maintain records of stock and financial transactions.
– Conduct daily floor walks and manage warehouse replenishments and face-ups.
– Implement, monitor, and enforce all standard operating procedures (SOPs).
– Maintain merchandise and housekeeping standards.
– Coordinate and manage key service providers in line with company expectations.
– Enforce effective implementation of sales promotions and identify marketing opportunities.
Requirements:
– Matric Certificate
– Own or reliable transport to work shifts
– Minimum of 3 years’ experience in a Retail Environment, including 2 years of Management experience
Benefits:
– Provident Fund
– Discretionary Bonus
– Incentive Bonus
– Shrinkage Bonus
Join us in creating magical moments for our customers and become part of the Toys R Us and Babies R Us family!
