CashBuild: General Assistant Job Post
Location: Randfontein, GP, South Africa – OPS 4 DIV 10 – RANDFONTEIN
Job Openings: General Assistant
About the job General Assistant
Description:
Ensure comprehensive Customer Service in the Store. Loading and merchandising of stock, shelf price labeling, and housekeeping within designated areas of responsibility.
Requirements:
– Grade 12 or minimum of 1 (one) year work-related experience
– Ability to communicate in English and the dominant language spoken in the geographical area where the position is available
– Ability to perform basic calculations accurately
– Must be willing to work shifts, weekends, and Public Holidays
– Must be able to work under pressure
Job Description
Customer Service:
– Acknowledge all Customers and determine their needs
– Advise Customers correctly on the product
– Assist Customers with any product queries
– Assist with Customer complaints timely
– Add on sales, e.g., paint v/s paint brushes, thinners, etc.
– Ensure efficient Customer service by ensuring that Customer’s purchases are loaded without any delays
– Ensure Customer’s purchases are loaded carefully without damaging the goods or the Customer’s vehicle
– Advise Customers on additional services provided
Housekeeping:
– Ensure that your area is free of obstacles, stock is merchandised immediately after being received, and that Customers can enter and leave your aisle without any risk of injury or irritation.
– Correct shelf price labeling within the area of responsibility.
– Ensure Checklist completed as required when on duty with Canteen and Toilet / Showers schedule
Safety (OHSA) Requirements:
– Safety (OHSA) compliance (e.g., use of safety gear, ensure Customer and staff safety) within the area of responsibility
– Ensure the area of responsibility (racking and bulk) stock is merchandised safely for Customers and Colleagues to move safely within the Store
– Report any discrepancies to the Store Manager
Ready for Business:
– Adhere to Ready for Business and Beyond my Control as per the CB Way
Loss Prevention and Security:
– Identify any gaps in the displays, investigate causes, and report any concerns to management
– Be aware of suspicious behaviors or people and report any suspicions to management
– No product to be loaded for a Customer without proof of purchase or required documentation
